Frequently Asked Questions

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Expand/Contract Questions and Answers

  • Does the City have a Water Conservation Plan?

  • How do I flush my water heater?

  • How does the stop box operate?

  • How much will it cost to repair a stop box?

  • What do I look for in high-efficiency products?

  • What if my service line starts to leak and water is not coming to the surface?

  • What if my service line starts to leak?

  • What is a stop box?

  • What is the purpose of hydrant flushing?

  • Where can I find information regarding irrigation meters?

  • Who is responsible for the water meter?

  • Who is responsible for water service lines?

  • Who will make repairs to a stop box?

  • Why is my water bill higher than normal?

  • Why is the stop box operated?